HELP CENTER
CAN YOU SOURCE SPECIFIC PRODUCTS FOR ME?
ARE YOUR PRODUCTS MEDICAL REPLACEMENTS?
No, crystal healing and energy work are not a substitute for traditional medical treatment. If you or someone you know has a serious health concern, you or they should consult your GP or appropriate medical practitioner, and make complementary healing a part of your/their complete health care regime. Please read our Disclaimer for more details.
WHAT ARE THE PAYMENT OPTIONS?
It would be our absolute pleasure! Please send us an email at hello@crystalorbit.shop and let's start a chat about what you're looking for. We work closely with our wonderful suppliers and will endeavour to fulfil your brief.
WHAT ARE THE BIRTHSTONES FOR THE MONTH I WAS BORN?
WHAT IS YOUR RETURN POLICY?
DO YOU OFFER GIFT CARDS?
Yes, we have options for gift cards in varying amounts so if you just can't decide which product your loved ones will cherish the most, you can rest assured they'll happily find their perfect match! Here's our eGift Card page to make things easier for you to find.
You may be surprised just how many crystals are associated with each month of the year. Not only that, crystals are affiliated with the planets connected to your birth sign too! To find out which crystals are associated with your zodiac sign, or month of birth, pop over to our Birthstones page and have a read.
We accept all major debit and credit cards as well as Apple Pay and Paypal.
Whilst we are confident you will love your chosen items, if you are not happy with your product you can return it to us packaged securely and in re-saleable condition. But please, get in touch first at hello@crystalorbit.shop so we can make arrangements. For more information please see our Returns Policy.
